Frequently Asked Questions

Download link problems
If you didn't recieve email with download link after purchase please check Spam folder.
Carpets from Vol.3 renders without fur
There is a bug in 3dsMax when Hair&Fur doesn't render with V-Ray.
  1. Try to run 3dsMax as administrator (right click on shortcut -> Run as administrator).
  2. In 3dsMax check Customize -> Plugin Manager -> HairVrObj201*.dlo. It must be in Load state.
  3. Copy script "Load Vray Hair&" to Startup folder (for example "C:Program FilesAutodesk3ds Max 2013scriptsStartup"). This script can be found in Vol.3 archive.

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