Frequently Asked Questions

Please read our FAQ before sending us a message.

There is a bug in 3dsMax when Hair&Fur doesn't render with V-Ray.

  1. Try to run 3dsMax as administrator (right click on shortcut -> Run as administrator).
  2. In 3dsMax check Customize -> Plugin Manager -> HairVrObj201*.dlo. It must be in Load state.
  3. Copy script "Load Vray Hair&Fur.ms" to Startup folder (for example "C:\Program Files\Autodesk\3ds Max 2013\scripts\Startup"). This script can be found in Vol.3 archive.

Send us an email